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FAQs

Find quick answers to common questions about our services.

Guides / Support

Explore our step-by-step guides to make the most of our platform.

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Sign up today and start your crypto investment journey with ease!

Registration Issues

1. Incorrect Email – Double-check your email entry. 2. Weak Password – Ensure your password meets the required security criteria. 3. Agreement Not Accepted – Check the box next to "Create Account." 4. Still Having Issues? – Contact Support for assistance.

Deposit Issues

If your deposit isn't credited, it may be waiting for network confirmations: Bitcoin: 3 confirmations Ethereum: 12 confirmations Once confirmed, funds are automatically credited to your account within a minute. You can then create orders.

Withdrawal Issues

Our platform processes withdrawals instantly. If the funds have left our system but haven't arrived in your wallet, wait for network confirmation. This is typically resolved automatically with time.

How to Register an Account

1. Visit https://smartcryptofinance.com and click "Get Started" in the top-right corner. 2. Enter your email, phone number, country, and create a strong password (at least 8 characters, including upper/lowercase letters, numbers, and special characters). 3. Log in to your account. We recommend enabling Two-Factor Authentication (Google 2FA / Email 2FA) for added security.

How to Replenish Your Wallet

1. From the main page, click "Wallet", then select "Deposit." 2. Enter the amount you wish to deposit, select Bitcoin or Ethereum, and click "Proceed to Payment." 3. Copy the provided wallet address or scan the QR code. Transfer funds and wait for network confirmation. 4. Each deposit address is unique to your account. When using Ripple, ensure you include the destination tag.

How to Withdraw Funds

1. Go to the main page of your account, click "Wallet" in the left menu, then select "Withdraw." 2. Choose Ethereum or Bitcoin, then click "Request Withdrawal." 3. Enter the withdrawal amount and the recipient's address. Request an OTP to confirm, then click "Complete Request." 4. If successful, a notification will appear confirming your request is under review.

How to Create an Arbitrage Order

1. On your account's main page, click "Trading Plans" to access the trading page. 2. To enable automated trading, make a one-time payment to activate your personal trading bot. Enter your preferred amount, select the plan, and click "Confirm Trade." 3. Once the plan is activated, return to the main page to monitor your profits.

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